The My Number System (Social Security and Tax Number System) is a form of social infrastructure to support daily living.

The Individual Number (My Number) is issued to each and all residents of Japan including foreign residents. It is used for social security, taxation purposes and more.

Call Center (Multilingual Service)

For inquiries concerning the Social Security and Tax Number System:

Tel:  0120-0178-26 (Free Call) 
Hours:  Mon - Fri: 9:30am – 8pm
             Sat – Sun & national holidays: 9:30am – 5:30pm
             (Excluding December 29 to January 3)
Languages Available: Japanese, English, Chinese, Korean, Spanish, and Portuguese 
Website：https://www.kojinbango-card.go.jp/en/